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Contact Us Today!
(210) 889.4606
Contact Us Today!
(210) 889.4606


Q - Do I need to obtain a permit to repair my septic system?
Yes. With few exceptions, Texas law requires an approved permit to repair any type of septic system. This law is intended to assure that the person making the repairs is experienced and understands the correct procedures and processes for repairing a system. The law is in place to protect the environment as well as the homeowner and his neighbors.
Q - What is the process for obtaining a repair or installation permit.

In Texas septic system repair and installation permits are issued through your county health department. The permit application considers the type of soil, placement of the system relative to creeks, rivers, lakes and property lines, as well as the type of septic system to be repaired or replaced and the installation or repair plan. Each county maintains a list of licensed septic service companies. Because of the potential difficulties involved in obtaining permits, most service providers require the homeowner to complete and file the application. In most instances we are able to handle these details for our customers with the help of our designers/engineers.
Q - Can I flush toilet paper into my system?

Yes. All septic systems are designed to properly process toilet paper. The size of the holding tank is based on the number of bedrooms in the home. Commercially manufactured toilet paper is are septic system safe. Therefore, so long as the system is not required to handle more wastewater than it was designed to handle, there should be no problem using toilet paper. We DO NOT recommend Cottonelle! 

Q - How often do I need to have my system pumped?

This answer depends on the size of the system and the number of people using the system. However, for the average household, the answer is every three to five years. 

Q - How important are the air and water pumps on an aerobic system?

Both pumps are essential to proper operation of a system. The air pump is used to aerate the wastewater and speed the processes of decomposition. The water pump is used to force the discharge water through the spray lines and onto to the land surface. If either fails to operate properly the wastewater will turn septic. This may be observed as black, smelly water being discharged by the system.

Q - Is the water that is discharged by an aerobic system safe?

All commercially certified aerobic systems produce safe water when properly maintained. The water is treated to kill or eliminate pathogens before they can be discharged through the spray field. However, the water is not treated to the level where it is considered safe to drink or drinkable.

Q - How much does chlorine cost per year?

The average family on an aerobic system spends roughly $150 per year for liquid chlorine/bleach. We recommend for our clients with liquid chlorinators to purchase 1-2 gallons of regular liquid clorox bleach from your local HEB, Wal-Mart or Target (store brands work just as well) For the tablet dispensers you can purchase 10-20 gallon buckets of tablets from your local Hardware stores such as Lowe's or Home Depot.

Q - Why does my aerobic system have an unpleasant odor?

The most common reasons for aerobic system odors are...

  • Overloading the system with chemicals
  • The presence of a restriction in the air supply
  • More wastewater input to the system than it was designed to handle
  • Inadequate disinfectant supply

Diagnosing the cause of odors is a difficult process that is best left to your septic system professional - please call us for diagnosis! 

Q - How often should I add chlorine?

Adding chlorine is on an "as needed" basis. You should monitor your system to assure that there are a minimum of 2-3 chlorine tablets in the tube at all times. For our clients with liquid chlorinators we recommend 1gallon of liquid clorox bleach per month, per household member. (store brand bleaches work just as well)